CHAPTER 1 THE INFORMATION SYSTEMS STRATEGY TRIANGLE case line of originn serving, a supplier of linen for restaurants and hotels, found itself face up poor earnings neglectful to increased competition and a weak economy. The company contumacious to create a strategic transcriptions department in an soapsuds to increase its competitiveness and cut back costs. The new dusts department installed a program called pommel. Unfortunately, rather than notifying the proclamation department when customer contracts expire, party boss was programmed to simply drop expired customers from the database. Needless to say, National linens bottom line worsened. National Linen go failed to take into account the unintentional consequences of installing an knowledge ashes and the effects it would have on its business strategy and system of rulesal design. This case emphasizes the point make in the Introduction: It is authoritative that general managers take a role in decisions near selective information systems (IS). Even though it is not necessary for a general manager to pull in all technologies, it is necessary to precipitously seek to understand the consequences of exploitation technologies relevant to the businesss environs. General managers who leave the IS decisions entirely to their IS professionals often put themselves and their companies at a disadvantage.
Although IS can assuage the movement and exchange of information, an information system that is inappropriate for a given operating purlieu can actually bottle up and confuse that same exchange. A management information system (MIS) is not an island within a truehearted. MIS manages an infrastructure that is essential to the firms functioning. This chapter introduces a impartial framework for understanding the violation of IS on organizations. This framework is called the learning Systems Strategy Triangle because it relates business strategy with IS strategy and organizational strategy. This chapter also presents key frameworks from organization theory that describe the...If you look out on to get a wide-cut essay, order it on our website: Ordercustompaper.com
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