Determining Databases and Data Communications Essay

The melodic line we capture chosen to review is AT& vitamin AT. They argon currently utilise the Window 7 and macintosh OS x operating transcriptions and Office 2010 as their business computer softw are package. They also have nigh(prenominal) equipment- particular(prenominal) software that physical exertions the Linux and some function particularized software as GCAS, a runny dispatch interface or Granite, a visual database program. Using the Windows 7 OS gives AT&T its dependableness many of the early(a) Microsoft operating forms are non as popular or user friendly. Windows 7 is the finest OS Microsoft has created since XPsome might say since Windows 2000. Many users clean do non like other versions, like Windows 8 or Windows Vista, precisely Windows 7 and Microsoft go well for AT&T because of the previous story and familiarity with AT&Ts employees. AT&T has been victimization a Windows OS ever since Windows branch went on the market or real soo n thereafter.AT&T also benefits from a much discounted value because of their volume of sales with their employment be reaching approximately 260,000. So faraway, Windows far surpasses other operating systems for business needs, in the main because of its dominance in the marketplace. But much recently AT&T U-Verse technicians rely on mobile devices, including apple Inc.s iPads and iPhones, working on the Mac OS X, which launch AT&T-specific applications to dispatch technicians for U-verse customer appointments and to conduct web testing and other daily activities in the field. Today technicians work with far much advanced equipment, mostly digital, to install and give a more advanced stupefy of products and services (Stemle, 2012). Windows is also a dear(p) fit for the Microsoft Office product which AT&T uses for its word processing, spreadsheet use, the access code database, and the largely popular PowerPoint presentation software. In addition, AT&T uses mindset for e-mail. This suite of programs adds to the discount received from Microsoft for a large volume purchase.The Linux operating system has the advantage of being a  timeworn in equipment operating systems, especially for the system. The impairment is most equipment manufacturers write their own software programs and tend to make it proprietary so it depose be expensive and not easily replaceable. AT&T Wireless has been using Granite outlines since 2000 to remove vision redundancy, improve network dependability and drive service deployment. Although, specific functional programs have the benefit of solving a specific need, but giving one programme companion control over the equipment casualty and upgrade path. The Craft irritate System was a program, developed in 1984 by AT&T footslogger Bellsouth Telecommunications Advanced Systems Division, which allowed call off installers and repair technicians to earnings access to their work order system by using different hold PC equipment that connects to a landline telephone system.Now called GCAS, Global Craft Access System, this software is currently utilise cosmopolitan so dispatchers can set enigma notifications and install information to technicians. The technicians can send messages to the dispatchers and receive them also. In addition they can clock in and out, report outcomes for unhinge calls, send their location information, and print pass on for customers to sign after the job has been unblemished (Dispatch and Service Support System, 2014).Determining operating(a) Systems and Software Applications Table in operation(p) SystemsHorizontal- marketplace ApplicationsVertical-Market ApplicationsOne-of-a-Kind Market ApplicationsAT&TMicrosoft MS Windows 7MS WordLinux branded OSDescription of how it is usedUsers use OS to interface with the computer and its software applications MS Word is a astray accepted word-processing program that can be used for creating documents, le tters, flyers, learning activities, and homework assignments for students. Operating system for different phone familiarity equipment e.g. VM, routers, switches Complex equipment vendors using their version only, not an open system Typical userSecretary, Executive, engineers and TechniciansEntire organization, Legal, HR, Accounting, Marketing, Research, Engineering, Labs, Technicians, etc. Network Engineer and TechniciansVendor Engineer and TechniciansAdvantagesFamiliar so easily to use and everyone in the company uses same versionWidely used so most new applicants for work will have experience at work, home, or school Fast dependable, astray distributed and usedSpeed, Dependability, Advantage over the rivalryDisadvantagesIt is not the latest version, so not the latest benefitsLarge file size, a lot of meta information reaps saved on the way when changing and saving a Word file that can din its size. Word can be very prone to viruses and malware. Additionally, users have complained that there are too many options. It is not easy to navigate mistakes cause major problems and convalescence not possible. Locked into that vendor, pay more, maybe get less, hard to move up in technology development.References1. Dispatch and service raise system. (2014). Retrieved from http//www.freepatentsonline.com/y2010/0049576.html 2. Stemle, C. (2012, August 24). AT&T technicians use iPads, iPhones out in the field. Louisville production line First. Retrieved from http//www.bizjournals.com/louisville/print-edition/2012/08/24/technology-att-technicians-use.html?page=all